We streamlined SDOH referrals (and won a national award) in SC.

Protech Solutions, together with SC Thrive and CareSouth Carolina, recognized a significant challenge: the need for better coordination between healthcare providers and social care services for older adults and people with disabilities in South Carolina. Disconnected systems often resulted in delayed or incomplete referrals, limiting the ability to provide holistic care.

To address this, we developed Thrive Hub, a web-based platform that bridges this gap. Thrive Hub allows medical providers to send and receive social care referrals, closing the loop on communication, and helping counselors manage benefits applications, case management, and referrals through a statewide provider database.

Our innovative approach was recognized on the national stage, where we were awarded a prestigious prize in the ACL Social Care Referrals Challenge. This award highlights Thrive Hub’s success in enhancing care coordination and streamlining access to crucial benefits for South Carolinians.