Honoring Tribal Child Support Programs During Native American Heritage Month
November marks Native American Heritage Month—a time to honor the histories, cultures, and invaluable contributions of Indigenous peoples across the United States. At Protech, we celebrate this month with gratitude and admiration for the Tribal Nations we serve and the enduring strength and innovation of Native communities. On
Celebrating 30 Years of Innovation and 10 Years of Success with SC PACSS
This year, Protech Solutions is honored to celebrate two major milestones: our 30th anniversary as a company and the 10-year anniversary of the South Carolina Palmetto Automated Child Support System (PACSS). Together, these achievements reflect not only our commitment to innovation but also the dedication of our people and our s
Rebuilding Connections: How Smart Reentry Tools Are Supporting Family Reunification
When someone walks out of a prison gate, the journey home has only just begun. Reconnecting with family, building trust, and finding a safe place to live aren’t just nice-to-haves—they’re essential for a successful reentry. But far too often, the path is anything but smooth. One of the biggest challenges? Finding housing i
Building Better Systems: Marcus Howard’s Takeaways from the 2025 NCSEA Policy Forum
I attended a session hosted by the National Child Support Engagement Association (NCSEA), where leaders from Arizona, Virginia, and California shared their experiences in modernizing child support services (moderated by Matt Sauter). Their thoughtful approaches highlight how technology, engagement, and adaptability can create
Holistic Support in Action: Katie Morgan’s Takeaways from the 2025 NCSEA Policy Forum
Holistic Family Support Is Transforming OutcomesHealth and Human Services agencies are leveraging innovative grants like NextGen and FES, and seeing their impact in action has been inspiring. Virginia’s Family Engagement Services (FES) case managers are delivering comprehensive, wraparound support—addressing food insecurity,
Bridging Family Support: Tiffany Cosey’s Takeaways from the 2025 NCSEA Policy Forum
How thankful I am to have experienced such a moving and impactful session at NCSEA Policy Forum 2025 on Bridging Child Support with Maternal and Child Health: Advancing Equity and Wellness. Moderated by our friend and Former Commissioner Tanguler Gray, the session felt less like a panel discussion and more like a heartfelt call
Protech Solutions Wins Grand Prize in ACL Social Care Referrals Challenge
We are excited to announce that Protech Solutions has been awarded the grand prize in the ACL Social Care Referrals Challenge. Hosted by ACL (Administration for Community Living), this competition, launched in March 2020, aimed to foster innovative IT solutions that support health care systems and community-based organizations i
Enhancing Healthcare Outcomes through Community Collaboration
Understanding the Importance In recent years, the healthcare sector has increasingly recognized the significance of Social Determinants of Health (SDOH) – socioeconomic factors that significantly impact an individual’s overall well-being. While healthcare providers understand this, addressing these factors can be challen
Protech honored with Corporate Humanitarian Award
Protech was honored with the Corporate Humanitarian award at the Pillars of Excellence Ceremony held by the Arkansas Department of Community Correction (ACC) on April 1, 2016. This award recognized the Good Grid, which is the social impact project that Protech works on in partnership with ACC. The event had many amazing attendee
Introducing The Good Grid – Community Reentry Portal
Protech Solutions, Inc. and the Arkansas Community Correction (ACC) have created a partnership to plan and implement a comprehensive social services portal designed to systematically address and reduce recidivism among felony offenders in the State of Arkansas. This initiative is called The Good Grid, and we envision that it wil