GovTech Meets AI: Unlocking New Possibilities
8 Lessons We Learned from Our AI Experts at Protech Artificial Intelligence (AI) is no longer just a concept for the future—it’s actively transforming government operations and the way human services are delivered. From accelerating decision-making to improving resource allocation, AI is helping agencies do more with less, e
Cybersecurity for GovTech Leaders: What You Need to Know
Cyberattacks are no longer a question of if, but when. That’s why government agencies must build cybersecurity into their DNA, ensuring systems don’t just react to threats but anticipate and neutralize them before they cause damage. To help you stay ahead, we spoke with cybersecurity experts Jack Olechowski and Madhu Unnikri
Innovation in Action: The NJKiDS Design Thinking Lab
We were so excited to host our first ever NJKiDS Innovation Lab a few weeks ago, when we brought together child support professionals, policymakers, and tech leaders to reimagine the future of case management. Energy and collaboration filled the room as participants worked together to generate ideas and solve challenges! A
Powering GovTech AI with Citizen Insights
Why Does Citizen-Generated Data Matter? Imagine this: Instead of relying solely on data from government databases or third-party sources, you get direct input from the people who are actually affected. That’s the magic of citizen-generated data—it reflects real-world experiences. This is especially critical in areas like pub
Building Better Systems: Marcus Howard’s Takeaways from the 2025 NCSEA Policy Forum
I attended a session hosted by the National Child Support Engagement Association (NCSEA), where leaders from Arizona, Virginia, and California shared their experiences in modernizing child support services (moderated by Matt Sauter). Their thoughtful approaches highlight how technology, engagement, and adaptability can create
Holistic Support in Action: Katie Morgan’s Takeaways from the 2025 NCSEA Policy Forum
Holistic Family Support Is Transforming OutcomesHealth and Human Services agencies are leveraging innovative grants like NextGen and FES, and seeing their impact in action has been inspiring. Virginia’s Family Engagement Services (FES) case managers are delivering comprehensive, wraparound support—addressing food insecurity,
Bridging Family Support: Tiffany Cosey’s Takeaways from the 2025 NCSEA Policy Forum
How thankful I am to have experienced such a moving and impactful session at NCSEA Policy Forum 2025 on Bridging Child Support with Maternal and Child Health: Advancing Equity and Wellness. Moderated by our friend and Former Commissioner Tanguler Gray, the session felt less like a panel discussion and more like a heartfelt call