In an increasingly connected Enterprise, businesses today are faced with the challenge of securely receiving, combining and using information from multiple systems in making meaningful business decisions. While several technologies integrate information from multiple systems, quality issues such as duplicate addresses, incomplete names, and outdated records can quickly reduce the usability of such information. Our integrated data quality solutions address these problems effectively through real-time data monitoring and management.
Using batched and real-time processes, our solutions feature secure and clean data integration from multiple sources including mobile payment systems, mainframes, client server and web-based systems. Using open standards and technologies such as 2D Bar codes, QR codes and other methods, we ensure that physical and electronic documents are also integrated into our information management solutions.
Automated Outbound Messaging
How can we communicate with a large number of customers in a safe, automated and cost effective manner?
Our solutions manage outbound broadcast communications with ease and integrate with a wide range of cost-effective bulk processing services. These include appointment reminders, payment messages, and other announcements. Integrated with Customer Service Portals, a record of the messages sent are kept and correlated with responses received, allowing an organization to evaluate the effectiveness of the communication thread.
Mobile Application and Integration Services
How can my core IT systems, monitoring processes, and business intelligence be made available securely on many devices and compatible with a variety of technologies?
Our systems are accessible from mobile devices such as tablets and smart phones, for both customers and members of your organization. Our comprehensive framework for migrating enterprise IT solutions to responsive mobile platforms covers the entire spectrum of activities and processes required to successfully make systems accessible on mobile platforms. From responsive user interfaces to secure, optimized data access, we have you covered. With our unique approach, ability to avoid vendor lock-ins by using open solutions, and our multi-system integration experience, we offer you the best solutions for mobile service delivery which will not only work for you today, but be extendible in the future.
Third Party Integration
My organization has many legacy systems and processes on different platforms that have to be considered while moving to better technology. What are my options when I need to integrate multiple technologies? Can I do that effectively and efficiently?
To build effectively in the complex, interconnected world of heterogeneous enterprise systems, a solid knowledge of integration architectures is essential. Protech’s highly experienced architects and technology experts will work with you closely to address your toughest integration issues. Protech is platform agnostic – we bring this experience of working on multiple technologies to identify integration issues and provide the most innovative and practical solutions in the industry for every kind of integration challenge specific to your enterprise systems. From IBM, Unisys, Bull, and other mainframes to Linux and Windows based Middleware, from mobile devices to major data installations, we have done it all and are ready to work with you for guaranteed success within budget.