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Case Management Application System

As a large-scale solutions provider, a business needs to be able to access vast amounts of information quickly and meaningfully. The last thing you need is to be overwhelmed by unwanted data. In this age of automated government systems and e-Governance, it is essential that public sector customers take advantage of the latest technology to improve delivery of service and meet mandatory federal requirements - cutting down on paper work, saving time and improving performance, while improving the quality of life for thousands.

What is CMAS?

Case Management Application System (CMAS) enables caseworkers to access and keep track of information simply and efficiently without wasting their time. It seamlessly integrates with statewide applications to deliver effective solutions for a wide spectrum of government requirements. This application has been designed and developed in compliance with state and federal government requirements.

 

How can CMAS help you?

Case Management CMAS helps you provide caseworkers and managers with an efficient system that helps them deliver efficient service. The features and functionality incorporated in the CMAS include:

  • Highly efficient conversion routines that convert data from an existing application to CMAS
  • Designed to accommodate operation and security for multi-jurisdiction and multiple agencies across a statewide network
  • Scheduling system with print capability and user definable output options
  • Security features, including options to power users to enable or disable users / groups at any given time
  • Captures information of user updates. Reports can be generated that list specific user updates including the date and the time of update.
  • Interactive help screen that takes you directly to the screen requested through the help option
  • Unlimited number of notes can be attached to cases. Additionally, reports can be generated to display note contents for a given period of time.
  • Description of codes. The user is not limited to remembering specific codes and can search information by description.
  • Provides user with the ability to filter the data by date, alert type, and subsystem
Features

  • Case ManagementWeb-based application
  • Application level, user level, and role level security features provide a high level of security
  • Automatic compatibility to Microsoft Windows based applications such as Microsoft Word, Microsoft Excel, Corel's WordPerfect, etc
  • Supports any database that is ODBC/JDBC compliant
  • Any third-party tool can interface with the application database
  • Enables the export and import of information across locations thus maintaining up-to-date information of the case
  • Can support any additional interfaces that may be required for capture or exchange of information
  • Screens for control structures (tables) that provide power users with the ability to add, delete, modify, or print changes to existing control values.

Key Benefits

  • Facilitates round-the-clock, online banking services via ATMs
  • Anytime, anywhere banking
  • Provides the latest technological solutions that help meet federal requirements
  • Strict adherence to standards to interface with other programs and practices throughout a state's enterprises and permit exchange of critical data
  • Increases efficiency and improves performance
  • 'Smart Solutions' - Web-enabled and PRWORA compliant systems - designed to make case management easier for workers and managers.
Technology Highlights

  • N-tier architecture
  • Service oriented architecture
  • Innovative forums based approach for management of Case Information
  • BPM core orchestrator workflow and EAI
  • Uses Web services for easy integration
  • Business intelligence tools for drill down reports
  • Rich user interface using RIA concepts

 

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