The CSE Process Dashboard integrates dynamic business process management, an enterprise application integration engine, and collaborative tools with a rich user interface. Features that enable caseworkers to achieve new levels of productivity are:

• View all data in a Rich User Interface which is a seamless user environment featuring dockable, dynamic panes and tabs. Organize data and business functions intuitively and unifies crucial elements of a business process into a single interface
• Control all tasks from activity home page monitor and control task progress select from List View, Graphic View, Plan View, and Process History
• Record actions using an easy forum format to select results, attach notes or documents, and then post
• Synchronized Views—Graphic View to display task sequences; Plan View to monitor task progress with reference to case processing time frames; Process History to access all posts relating to a case
• Use task overrides and parallel tasks functionality to expedite activity completion
• Intelligent, dynamic panes present context sensitive actions, enabling users to start/update tasks without navigating through multiple screens
• A powerful Task Management system controls allocation of tasks to workers and manages caseworker load
• Calendar and Scheduling system manages schedule of caseworkers, labs, legal reviews and hearing dates, with configurable messages and reminders
• Advanced Search feature enables easy retrieval of task information,discussions, forms, and legal documents